5zz believes betting is a form of entertainment — not a way to make money. We want you to have fun, but never at the expense of yourself or your family. This page covers everything about responsible gaming at 5zz.
Set your own daily playtime limit
Deposit & Betting Limits — in Your Hands
Take a Break When You Need One
Free Professional Advice
Responsible gambling isn't just about placing smaller bets. It means betting with awareness — making informed decisions, staying within your limits, and knowing when to stop. At 5zz, responsible gambling means keeping betting a fun part of your life, never letting it become a problem.
Many people in Bangladesh enjoy placing a bet while watching cricket or football — a fun activity shared with family or friends. To keep it that way, a few ground rules go a long way. 5zz's responsible gaming tools are designed to do exactly that — help you enjoy the entertainment without letting it go too far.
Research shows that most people who develop gambling problems started with small, seemingly minor decisions — chasing losses, going beyond their budget, or thinking of betting as a way to earn money. From your very first day at 5zz, all these tools are ready and waiting for you.
Keep in mind: Chasing losses by placing bigger bets is where the real problem begins. Winning and losing are both part of the game.
Every responsible gambling tool at 5zz is completely free and available at any time. No hidden conditions — your wellbeing is our priority.
Chasing losses by placing bigger bets to win back what you've lost
Hiding your betting from family or friends
Wanting to stop but unable to
Taking out loans or using household money to fund your betting
Feeling restless when you can't bet
Prioritising betting over work, studies, or family
Do any of the above sound familiar?
Get Help NowYour experience, your control — these tools are always available to you
Set your own daily, weekly, or monthly deposit limit. Lowering your limit takes effect immediately — increasing it requires a 24-hour waiting period.
In your profile settingsSet a cap on the total amount you can wager within a given period. Sticking to a budget makes betting far more enjoyable.
In your profile settingsDecide in advance how long you want to play. When the time is up, 5zz will send you a reminder — whether you stop is entirely your call.
Auto-ReminderReceive pop-up notifications every 30 minutes, 1 hour, or 2 hours with a summary of how long you've been playing and how much you've won or lost.
NotificationsTake a break from your account for anywhere between 1 day and 6 weeks. While on a break, you won't be able to log in at all — a genuine reset.
InstantIf you feel betting is becoming harmful, take a long-term self-exclusion. Block your account for 6 months to 5 years — or permanently.
Via SupportYou can protect yourself in just a few simple steps
Log in to the 5zz app or website and click the profile icon in the top right corner.
Go to Profile → Responsible Gaming → and look for the Self-Exclusion option.
Choose a temporary break (1 day – 6 weeks) or a longer-term exclusion (6 months – permanent).
Once confirmed with OTP verification, your self-exclusion will take effect immediately.
If you're unable to do it through the app, Help Centre Reach us via live chat or at support@5zz.im and we'll help you right away.
Answer a quick quiz to check in on how you're doing
* This is a basic self-assessment — not a professional evaluation.
5zz doesn't just think about profit — we care about the long-term wellbeing of our users. Responsible gaming isn't a marketing slogan; it's the foundation of how we operate.
There's a common misconception in Bangladesh's betting culture — many people see betting as a source of income. That's simply not true. No matter how much you analyse or how sharp your strategy is, betting cannot reliably generate income in the long run. Those who treat it as a livelihood are the ones most likely to run into serious problems.
At 5zz, our responsible gambling message doesn't stop at this page — it's built into every deposit page, every bonus notification, and even after a big loss, we automatically offer support.
Our support team is specially trained to assist players who are struggling. They don't judge — they simply help. If you feel your betting is getting out of control, Help Center Get in touch.
Important: 5zz never sends promotional offers or advertisements to users who show signs of gambling addiction. That's our policy.
If a family member is struggling with their betting and can't reach out themselves, you can seek help on their behalf. 5zz extends its support to family members as well.
Our Commitment in Numbers
Get the answers you need, simply
Use safe betting tools, stay within your limits, and enjoy the game.
We're always here whenever you need us.