How important your personal data is to us, how it's collected, and what it's used for — all explained in plain language.
Privacy Score
5zz (https://5zz.im) believes that every user's personal information belongs to them. We use this data solely to provide our services — we never sell it or share it unnecessarily.
By using the 5zz website or mobile app, you agree to this Privacy Policy. This policy is written in plain language so you can understand it clearly.
In Brief: 5zz is committed to protecting your information. We never sell your data to advertisers.
5zz only collects information that is necessary to provide our services and ensure security. We do not ask for anything beyond that.
| Data Type | Example | Required? |
|---|---|---|
| Identity Information | Full name, date of birth, national ID number | Yes |
| Contact Information | Mobile number, email address | Yes |
| Financial Information | Mobile banking number (bKash / Nagad / Rocket) | Yes |
| Identity Verification (KYC) | Photo of NID or passport | Optional* |
| Usage Data | Login timestamps, bet history, device information | Automatic |
| Location data | Country, city (approximate, IP-based) | Automatic |
*KYC verification is optional, but required for higher withdrawal limits.
The information collected is used solely for the following purposes:
What We Don't Do: We never sell your information to advertisers or use it for third-party marketing.
5zz does not generally share your information with third parties. However, there are a limited number of situations where this may be necessary:
Even in these cases, only the minimum necessary information is shared — never your full profile.
Guarantee: 5zz never sells your information or shares it with advertising companies.
The 5zz website and app use cookies — small text files stored in your browser that help enhance your experience.
Cookies can be managed through your browser settings. However, disabling essential cookies may affect the site's functionality.
5zz uses multiple layers of security to protect your data. This is not just a statement — that protection is active on every transaction and every login.
Please note: 5zz support will never ask for your password, OTP, or card number. Anyone who does is attempting fraud.
5zz does not store your data indefinitely. Each type of information is retained for a specific period:
Once the retention period expires, data is securely deleted or anonymised.
You have a number of rights regarding your personal data. 5zz respects these rights and is committed to helping you exercise them.
You can find out what information 5zz holds about you.
You may request that inaccurate or outdated information be corrected.
After account closure, you may request deletion of your data beyond what is required by law.
You may request an export of your data in a portable format.
You may request that your data be restricted from use for certain purposes.
You can opt out of marketing communications at any time.
To exercise these rights Help Center via Live Chat or email us at support@5zz.im.
5zz strictly prohibits access for anyone under 18. We do not knowingly collect or store data from minors.
If a minor accidentally creates an account and we become aware of it, that account and all associated data will be deleted immediately. Parents or guardians may contact us at support@5zz.im.
5zz may update this Privacy Policy from time to time. For significant changes, users will be notified by email or in-app notification at least 7 days in advance.
The date of the latest update is always shown at the top of this page. To request a copy of a previous version, email support@5zz.im.
If you have any questions or concerns about our Privacy Policy, please get in touch:
Requests for data deletion or correction are typically processed within 30 business days of submission.
Frequently Asked Questions
Not just words — we protect your data at every step
Every message, transaction, and password is encrypted with 256-bit SSL — no one can intercept them in transit.
5zz never sells your name, phone number, or transaction data to any advertiser — that is a written commitment.
This page clearly explains how your information is used. There are no hidden agendas.
5zz does not retain data indefinitely. Every data type has a defined retention period and is automatically deleted once it expires.
Our automated system monitors for unusual logins or transactions 24/7 — any suspicious activity is acted upon immediately.
You have the right to view, correct, or delete your data at any time. 5zz will assist with any such request.
At 5zz, both your personal data and your money are safe. Get started today.